March 31, 2020
CORONAVIRUS INFORMATION PAGE (COVID-19)
Page updated on 3/31/2020 at 10:30 a.m.
Following the directives announced by the government concerning the closure of places receiving the public which are not essential to the life of the country and to face the epidemic of Coronavirus (COVID-19), we are obliged to close the campsite until ” again, until April 15, 2020 inclusive.
If you have a reservation in progress for the next few weeks (April 4 to 16, 2020): your file is being canceled and we will contact you shortly.
Namely, for those who initially booked a stay between April 4 and April 16, 2020:
- If you had subscribed to “Campez-couvert” cancellation insurance:
Thus your possible cancellation costs would be borne by the insurer in the following cases:
If an insured member of the reservation contract was affected by the Covid-19 at the time of his departure on vacation, Campez Couvert will cover the consequences of his cancellation with the reimbursement of his stay, subject to the presentation of a medical certificate.
If the campsite was affected by a containment measure, either directly, or by a restriction or a ban on access to the site, Campez Couvert will reimburse the amount of the stay with the “Site ban” guarantee which may be exercised in the context of an epidemic.
For any loss covered by Covid-19, Campez Couvert can also offer policyholders the costs of postponing the date or changing the destination (instead of cancellation), within the limit of reimbursement ceiling for cancellation.
These guarantees are valid for customers who have already made their 2020 reservation provided they have subscribed to cancellation insurance at the time of their reservation.
If you have subscribed to this insurance, please contact us by email: firstname.lastname@example.org or via the site www.declare.en
- if you did not subscribe to the cancellation and flex option insurance:
Exceptionally, we suggest to our vacationers to postpone the stay (initially planned between April 4 and 15, 2020) to the 2020 and 2021 seasons.
You can therefore postpone your stay later, until 12/09/2021 (subject to availability of course).
Depending on the new period chosen, you will be asked to pay the price difference if applicable. If you wish to postpone an unspecified date (and therefore almost a cancellation), your deposit will remain valid for a future stay until September 12, 2021.
For the moment, the possibility of postponement concerns only, the stays initially planned between April 4 and 15, 2020; Currently, stays from April 16, 2020 are maintained.
If you have not taken out cancellation insurance and you simply wish to cancel your stay, we apply the cancellation conditions defined in the general conditions of sale, i.e. we keep the deposit.
NB: at present, stays from April 16, 2020 are maintained.
We take the situation very seriously and will keep an updated web page to keep you informed of any special measures and arrangements. This will be announced on our Camping Côté Plage Facebook page.
The safety of your vacation has always been one of our daily concerns, even more so in this very special time.
We of course hope that the peak of the epidemic will be over soon and that we can all resume our normal activities.
Faced with the exceptional health context taking place in France and in the world, your campsite is mobilized to guarantee you a serene and secure stay.
We are committed to our customers to respond as quickly as possible to all their requests, we thank them in advance for their patience and understanding.
For any questions about your reservation, you can contact the campsite directly by email, mainly at the following address: email@example.com a hotline will be available at limited hours on 02.51.58.86.58
The campsite entrance gate is open from 7 am to 11 pm.
Outside these times you can leave your vehicle parked for free in the campsite car park.
The speed limit for motor vehicles is 10 km/hour and vehicles are not allowed to circulate between 11 pm and 7 am.
An access code for the barriers will be given to you at reception on the day of your arrival.
You will be asked to pay a security deposit of €200 on the day of your arrival, as a guarantee for leaving the accommodation in good condition.
They must be kept on a leash and be tattooed and vaccinated. Attack dogs and guard dogs are not allowed. One animal is authorised per site.
Double bed: €12 Single bed: €10
If you do not need a full kit, baby beds and high chairs are also available separately (€2.50 per night and €15 per week).
European adaptors are sold for €15 at the mini-market of the campsite.
Only the offices (telephone reception) remain open for the rest of the year.
– Monday to Thursday, from 9 am to 12:30 pm and from 2 pm to 6:30 pm,
– Friday and Saturday from 9 am to 12:30 pm and from 2 pm to 7 pm
– Sunday from 9 am to 12 pm and from 2 pm to 6 pm.
High season (July and August): From 9 am to 7:30 pm non stop
Other types of barbecue are strictly prohibited in the plots.
Collective charcoal barbecues are available in the campsite.
You can rent a barbecue from reception (€7 per day and €35 per week).
The children’s club is open from 10 am to 12 pm and from 2 pm to 4 pm with DIY workshops and challenges, allowing your child to get to know other children.
This club is open during the summer.
You just need to call us before your arrival and we will explain what you need to do.
If necessary, call +33 (0)184.108.40.206.58, someone from the campsite will answer your call.
This will bring you to the centre of Notre Dame de Monts and St-Jean-de-Monts in 15 minutes, without taking the road (for maximum security).
During this period, they can stay at the campsite whenever they wish.
Each stay is charged at a daily ‘comfort’ rate.
A minimum of three nights per month is requested.
Cheque payments will not be accepted on site or less than 30 days before your arrival.